Insurance
Insurance Information
Insurance Plans We Accept
The payer logos below are provided for benefit-verification discussions and must be confirmed against current Luminox network participation before final publication.
Aetna
Anthem Blue Cross Blue Shield
BlueCross BlueShield
CareFirst
Cigna
Optum
UMR
UnitedHealthcareInsurance participation varies by state, plan, product, and individual benefits. Verification of benefits or eligibility does not guarantee coverage or payment. Patients should contact Luminox Healthcare Services LLC and/or their insurance plan to confirm current network participation and benefits.
Transparent Pricing
Services & Self-Pay Fees
These are self-pay rates. They may differ from insurance-negotiated or allowed amounts.
| Service | Self-Pay Fee |
|---|---|
| Initial Comprehensive Psychiatric Evaluation | $350 |
| Psychiatric Follow-Up & Medication Management | $250 |
| Forms & Administrative Documentation | $75 |
| Late Cancellation/No-Show Fee | $75 |
How Insurance Works With Us
Share your plan details
Provide plan information through the appropriate secure workflow so eligibility can be reviewed.
Confirm coverage
Please confirm benefits and network status with your insurer. Our team can help you prepare the right questions.
Costs at time of service
Applicable payment, including co-pays and self-payment, is due at the time of service.
If your plan is not accepted
Our team can explain any payment options that are currently available.
Practice Policies
Appointments, Cancellations, and No-Shows
We ask that you review the policies below so we can reserve the right amount of time for every patient.
24-hour notice
Appointments reserve clinical time specifically for each patient. Patients who need to cancel or reschedule an appointment are expected to provide at least 24 hours’ notice before the scheduled appointment time.
Late cancellations and no-shows
Appointments canceled with less than 24 hours’ notice and missed appointments/no-shows may be subject to a $75 late-cancellation/no-show fee, except when prohibited by applicable law, payer requirements, or contractual obligations, or when the practice determines that an exception is appropriate based on the circumstances.
Late Cancellation/No-Show Fee Responsibility
If a $75 late-cancellation or no-show fee is assessed, the fee is the patient’s responsibility and is not billed to insurance as a covered clinical service.
Continuity of Care
Repeated missed appointments or late cancellations may interfere with safe and effective continuity of care. When this occurs, Luminox Healthcare Services LLC may review whether it can continue to provide services to the patient. Any decision to discontinue services will be handled in accordance with applicable clinical, ethical, contractual, and legal requirements, including appropriate continuity-of-care obligations.
Insurance FAQs
How do I know if my insurance is accepted?
Contact us with your insurance details and our staff will help you check your coverage and network status before your first appointment. You can also confirm directly with your insurance provider.
What if my plan isn't listed?
We continue to expand the plans we accept, so reach out even if you do not see your plan. We will talk through your options, including self-pay.
Which areas do you serve?
We provide telepsychiatry to eligible patients physically located in Maryland, Washington, D.C., and Virginia at the time of the appointment.
What will I pay at my appointment?
Applicable payment, including co-pays and self-payment, is due at the time of service. We will explain what to expect beforehand so there are no surprises.
Ready to Get Started?
Contact Luminox Healthcare before scheduling if you have questions about benefits, network status, or payment. We will provide the information available to us and recommend confirming directly with your insurer.